Direct booking, in the customer’s language
The booking engine lives on your domain and nobody else’s. Four languages as standard, prices in euros with the tax itemised — a visitor who can’t work out the total doesn’t book.
Tourism and nautical
Direct booking for tourism and nautical
Your customer books from another country, in another language, at an hour when you are asleep. If the booking can’t close itself, it closes on a platform taking 15% to 25%.
A tourism business in Barcelona sells to someone two thousand kilometres away, in another language, at an hour when you are asleep. If the booking can’t close itself, it closes somewhere else.
So a tourism website isn’t a shop window. It has to take the booking, charge the deposit, tell you, block the dates on the other channels you sell through, and confirm in the customer’s language — without you touching anything at three in the morning.
We work with apartments and guesthouses, licensed guides, charter and boat hire, sailing and diving schools, and activity and experience operators. The conversation almost always opens with the same sentence: the platform takes too much.
What we build for a tourism business
Synced with the channels you already sell on
We are not asking you to drop Booking, Airbnb or GetYourGuide overnight. We are asking that direct booking be the cheapest for the customer and the most profitable for you, and that the two calendars never collide.
Policies that survive an argument
Half the trouble in a tourism business isn’t software, it’s a badly written policy. We put it in writing, in all three language versions, and show it before you take money.
Being found before they reach the city
Tourism search happens from a sofa in another country weeks ahead, and from a phone on the street ten minutes ahead. Those are two different intentions and they are prepared separately.
One project, with its numbers
Boat hire at Port Olímpic
Four boats, an April-to-October season, bookings arriving by Instagram and phone, and a shared spreadsheet that overwrote itself. The brief was to stop losing departures to calendar confusion and to stop paying commission on bookings that came by word of mouth anyway.
Botiga package with booking engine: €2,690 + €49/month maintenance
- A page per boat with length, capacity, required licence and price by slot
- Booking with a 30% deposit and boat-licence capture in the same step
- Weather-cancellation rule based on the national port forecast, written and accepted at payment
- Skipper notified by email and WhatsApp with the departure sheet
- Four languages, prices with the applicable VAT itemised
What the rules ask of you, and where they say it
None of this is sold as an extra or as a threat. It is part of the job, and we leave you the reference so you or your accountant can check it.
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The tourism registration number, visible in advertising
Tourist accommodation in Catalonia must show its Catalan Tourism Registry number wherever it advertises, website included. We put it in the footer, on each property’s page and in the booking confirmation.
Source: Decret 75/2020, Catalan tourism decree (DOGC)
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The stay tax, itemised
You collect the tax on stays in tourist establishments, plus Barcelona’s municipal surcharge. It is itemised at checkout and on the invoice, with the nights and the per-night amount — not buried in the total.
Source: Llei 5/2017 (IEET) and Barcelona municipal ordinance
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The 14-day withdrawal right does not apply the same way
Accommodation, transport and leisure activities for a specific date carry no fourteen-day right of withdrawal. Plenty of sites copy a generic clause saying otherwise and then cannot stand behind it. We write the one that actually applies.
Source: Art. 103.l, Spanish Consumer Protection Act (RDL 1/2007)
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If you show reviews, you must say how you verify them
Since the Omnibus directive was transposed, displaying reviews obliges you to explain whether and how you check they come from real customers. If yours come from Google, we say so. If you don’t verify them, we don’t publish them.
Source: RDL 24/2021, transposing Directive (EU) 2019/2161
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Being served in Catalan is a consumer right
The Catalan consumer code establishes the right to be served in Catalan. On a tourism site that means Catalan is one of the complete versions, not a half-translated navigation menu.
Source: Art. 128-1, Llei 22/2010, Catalan Consumer Code
Who this page is for
What we won’t tell you
- That you should drop the platforms tomorrow. No new website replaces a channel that is already filling your calendar.
- That we will guarantee first place on Google for “Barcelona apartment”. Nobody can.
- That commission disappears. The payment gateway takes its cut, around 1.5%, and that stays.
How we work
Half an hour, in person in Barcelona or over video. You tell us about the business and we tell you whether we can help.
- What you get
- A straight answer on whether this makes sense for you, said out loud and without hedging.
- What we need from you
- Half an hour, and for you to tell us what you sell, who buys it, and what is costing you money now.
- How long it takes
- 30 minutes
Within two working days you have the scope, the price and the date in writing. No small print.
- What you get
- A two-page document saying what gets done, what it costs and when it lands. That number is the invoice.
- What we need from you
- Your tax details for the quote, and a yes or a no. We don’t chase you if you don’t reply.
- How long it takes
- Two working days
You watch it happen at a real address from day one. Two rounds of changes included.
- What you get
- A private link you can open whenever you like and show to whoever you like while it is being built.
- What we need from you
- Your photos and copy if you have them, and two one-hour slots to review what we have so far.
- How long it takes
- 1 to 12 weeks, depending on the package
We publish it, show you how to run it, and stay on call. Or you take the keys and run it yourself.
- What you get
- The site on your domain, the domain in your name, the code and the content yours from day one.
- What we need from you
- An hour for us to show you around, and a decision on whether you want maintenance or would rather self-manage.
- How long it takes
- A day to publish, then month by month
Questions from tourism businesses
If your question isn’t here, write to us and we’ll answer it. Contact
How much does a booking platform take, and how much do I save with direct booking?
It depends on the channel and the programme you are on: published accommodation commissions typically run between 15% and 25%, and activities and experiences between 20% and 30%. With direct booking you pay the payment gateway, around 1.5%. We are not telling you to leave the platform — we are telling you that every booking through your own site stays almost whole.
Can my calendar be synced so I don’t double-book?
Yes. We sync by iCal with Booking, Airbnb and Vrbo, and connect to your channel manager if you have one. When a booking lands on any channel, the dates close everywhere. It is the first thing we build, because one double booking costs more than the website.
How many languages can the site be in?
Catalan, Spanish and English are included. French or German is added as a fourth depending on where your customers come from. Each language is a complete version with its own URL and hreflang, not a machine translator bolted on top.
Do you take commission per booking?
No. The money goes from the gateway to your account and we are not in the middle. We charge for the project and, if you want it, the monthly maintenance.
How many of your bookings arrive via commission?
Tell us how many places you move, through which channels and at what price. We’ll tell you what can move to direct booking and what isn’t worth touching.
- Or directly
- [email protected]
- Monday to Friday, 09:00 – 18:00 (CET)